Privacy Policy

Last Updated: January 1, 2026

This Privacy Policy explains how we collect, use, and protect your personal information. We are committed to protecting your privacy in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Information We Collect

Identity: Full name, Aadhaar number (for verification), PAN
Contact: Mobile, email, postal address
Business: Enterprise name, organization type, activity, GSTIN, bank details
Payment: Transaction ID (payment gateway holds card/UPI details)
Technical: IP address, browser type, device info (for security)

2. How We Use Your Information

Processing your Udyam Registration application
Filing your application on the government Udyam portal
Communicating with you about your application status
Providing customer support
Sending your Udyam certificate via email/WhatsApp
Complying with legal obligations

3. Data Sharing

Your information is shared only with:

The Government Udyam Registration portal (required to file your application)
Our staff handling your application (bound by confidentiality)
Payment processors for transaction processing
Legal authorities only when required by law

We NEVER sell your data to third parties.

4. Data Retention

Application data: 7 years (for tax/compliance)
Communication records: 3 years
Payment records: 7 years (as required by IT Act)

5. Data Security

SSL/TLS encryption for all data transmission
Secure database with encryption at rest
Access controls and authentication for staff
Regular security audits
PCI-DSS compliant payment processing

6. Your Rights Under DPDP Act 2023

Right to Access: Request a copy of personal data we hold
Right to Correction: Request correction of inaccurate data
Right to Erasure: Request deletion (subject to legal retention)
Right to Grievance Redressal: Contact our grievance officer
Right to Nominate: Nominate someone to exercise these rights

Email: privacy@yourdomain.com

7. Cookies

We use cookies for session management, analytics, and preferences. You can disable cookies in your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Children Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated version will be posted with a revised Last Updated date.

11. Grievance Officer

As per the DPDP Act 2023:

Name: [Your Grievance Officer Name]
Email: privacy@yourdomain.com
Phone: +91 XXXXX XXXXX
Response Time: Within 30 days